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FAQ

We offer fast and reliable shipping! For U.S. orders, delivery typically takes 3-7 business days. International shipping times may vary depending on the destination.

Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number. Use the "Track Your Order" page on our website to check the status of your shipment.

We offer a 30-day hassle-free return policy. If you’re not satisfied with your purchase, you can return it for a refund or exchange. Please ensure the item is unused and in its original packaging. Visit our "Returns & Exchanges" page for more details.

You can contact us through the following methods:

Email: support@eliashibstore.com

Live Chat: Click the chat icon at the bottom-right corner of the website.

Contact Form: Fill out the form on our "Contact Us" page.

We accept all major payment methods, including:

Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

PayPal

Orders can only be modified or canceled within 24 hours of placement. Contact us immediately via email or live chat if you need to make changes.

Yes! Sign up for our newsletter to receive exclusive discounts, promotions, and updates on new arrivals.

Yes, we ship to many countries worldwide. Shipping costs and delivery times may vary depending on your location.

We’re sorry for the inconvenience! Please contact us within 48 hours of receiving your order. Include your order number and photos of the item, and we’ll resolve the issue promptly.

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